Privacy Policy

Last Updated: Jul 3, 2021

1. Introduction

Earphon.es (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://earphon.es) or services (the “Service”). By accessing the Service, you agree to this policy.

2. Information We Collect

Personal Data

We may collect:

  • Identifiers: Name, email, phone number, shipping/billing address.
  • Commercial Data: Purchase history, payment details (processed securely via PCI-compliant gateways).
  • Device/Usage Data: IP address, browser type, pages visited, cookies (see Section 4).

How We Collect It

  • Directly from you (e.g., account registration, checkout).
  • Automatically via cookies and tracking technologies.
  • From third parties (e.g., payment processors, analytics providers).

3. How We Use Your Data

PurposeLegal Basis
Process orders and paymentsContractual necessity
Provide customer supportLegitimate interest
Send marketing emails*Consent (opt-in required)
Improve our ServiceLegitimate interest
Comply with legal obligationsLegal requirement

*You may unsubscribe anytime via the link in emails.

4. Cookies & Tracking Technologies

We use:

  • Essential Cookies: Required for site functionality (e.g., shopping cart).
  • Analytics Cookies: Google Analytics to understand usage patterns.
  • Marketing Cookies: For personalized ads (opt-out via Cookie Settings).

Manage preferences via browser settings or our Cookie Consent Banner.

5. Data Sharing & Disclosures

We may share data with:

  • Service Providers: Payment processors (Stripe, PayPal), shipping carriers (FedEx, DHL).
  • Legal Compliance: If required by law (e.g., court orders).
  • Business Transfers: In case of merger/acquisition.

We do not sell your data to third parties.

6. International Data Transfers

Data may be transferred to/processed in the U.S. or other countries. We use Standard Contractual Clauses (SCCs) or other safeguards for EU/UK transfers.

7. Your Rights

Depending on your location, you may:

  • Access/Delete your data via account settings.
  • Correct inaccurate information.
  • Opt out of marketing emails.
  • Lodge complaints with your local data protection authority.

Submit requests to [[email protected]]. We respond within 30 days.

8. Data Retention

We retain data:

  • For orders: 5 years (tax compliance).
  • Marketing lists: Until you unsubscribe.
  • Cookies: As per Cookie Policy.

9. Security Measures

We implement:

  • Encryption (SSL/TLS for data transfers).
  • Regular security audits.
  • Limited employee access to sensitive data.

10. Children’s Privacy

Our Service is not for users under 13. We do not knowingly collect their data.

11. Third-Party Links

We are not responsible for the privacy practices of linked sites (e.g., social media platforms).

12. Policy Updates

We will notify you of material changes via email or site notice. Continued use constitutes acceptance.

13. Contact Us

For questions or to exercise your rights:
📧 Email: [[email protected]] 🏢 Address:  7989 Tannehill Dr, Pensacola, TX, US, 32526