Shipping Policy

Last Updated: [Jul 3, 2021]

1. Processing Time

All orders are processed within 2-3 business days (excluding weekends/holidays). Delays may occur during peak seasons or for customized items.

2. Shipping Options & Delivery Estimates

Delivery times are calculated from the ship date, not the order date.

🇺🇸 United States (Domestic)

🌍 International (Rest of World)

3. Free Shipping & Discount Rules

• Free Shipping: Automatically applied to all orders over $999.
• Multi-Item Discounts:
  • Buy 2 items: Get 5% off total order.
  • Buy 3 items: Get 10% off total order.
  • Buy 4+ items: Get 5% off + Free Shipping (regardless of order value).

Note: Discounts apply automatically at checkout. Cannot be combined with other promotions.

4. Shipping Carriers

We partner with USPS, FedEx, and DHL for reliable delivery. Carrier selection depends on destination and shipping method.

5. Order Tracking

• A tracking number will be emailed once your order ships.
• Track your package on the carrier’s website.

6. Shipping Fees & Delivery Notes

• Fees are calculated based on destination, method, and item count.
• Delivery delays may occur due to:
  • Weather/customs (international).
  • Incorrect addresses (double-check at checkout!).

7. International Orders

• Customers are responsible for customs fees, taxes, or import duties.
• These fees are not included in shipping costs.

8. Address Changes & Lost Packages

• Address changes: Contact us immediately after ordering. No guarantees once processed.
• Lost/damaged packages:
  1. Check with the carrier first.
  2. If unresolved, email us at [email protected] or call +84977879663.
     We’ll replace or refund affected orders.

9. Contact Us

For shipping questions:
📧 Email: [email protected] 📞 Phone: +84977879663